Dayton · Kettering · Beavercreek · Centerville

More reviews.
Same customers.
One tap.

Email asks them to remember. A card asks them while they're still standing in front of you. We program them, install them on site, and keep them working.

★★★★★Installed on site · Google-compliant · monthly Google reporting · nothing faked
Reviews landing Illustrative
A simulation of what a week looks like once the cards are installed — not live customer data.
Why reviews, why now
97%
read reviews before choosing a local business.
BrightLocal 2026
31%
won't use one rated under 4.5 stars. Last year 17%.
BrightLocal 2026
74%
look for reviews from the last three months.
BrightLocal 2026
5–9%
more revenue per extra star, for independents.
HBS — Luca
What we do about it
more clicks and 70% more visits for a complete Google profile. We set yours up.
Google / Ipsos
80%
are likely to use a business that replies to all its reviews. We draft the replies.
BrightLocal 2026
41%
now always read reviews — up from 29% a year ago. We report it monthly.
BrightLocal 2026
Restaurants ·Salons ·Contractors ·Dentists ·Auto shops ·Cafés ·Gyms ·Clinics · Restaurants ·Salons ·Contractors ·Dentists ·Auto shops ·Cafés ·Gyms ·Clinics ·
How it works
01

We program every card

Black and white Trusted Taps stands

Programmed and checked

Each card is written to your Google review link, then tapped on an iPhone and an Android before it leaves the desk. A card that doesn't work is worse than no card.

Stand placed on a café counter

Placed, not posted

We pick the spot with the people who actually work the counter — where customers already pause, not where a warehouse guessed.

Customer tapping their phone on the stand

One sentence that works

The card does nothing if nobody points at it. We give your team the line that turns a happy customer into a tap, and test it with them.

The stand in place during service

A card in a drawer earns nothing

If one stops getting taps we notice, and we come back. Replacements when one walks off — and one always does.

Once it's in

What you actually
get to look at

Every card accounted for, and one page back to you each month.

trustedtaps / dashboard● Live
Cards live
0
all verified
Taps this week
0
▲ 41 vs last
Avg rating
0
▲ 0.2
Taps by day
MTWTFSS
Front counter#TT-0412Active
Table 4#TT-0413Active
Waiting area#TT-0418No taps 6d
Dashboard is a preview of what we're building. Illustrative data.
trustedtaps / reportMarch
New reviews14▲ 6
Rating4.7▲ 0.2
Taps238▲ 41
Stars this month
5★11
4★2
3★1
2★0
1★0
Taps by location
Front counter96
Table 452
Table 744
Pickup window46
Waiting area0
Replies
Answered14 of 14
Average reply time6h
What we'd change: the waiting-area card got nothing in 30 days. Move it to the till.
Sample report. Review figures come from your Google profile; tap figures from your cards.
The monthly report

One page, every month.
Nothing invented.

Every figure on it comes from one of two places: the cards we installed, or your own Google Business Profile. Anything we can't measure, we leave off.

Monthly report · Sep 2026 · sample

Jose's Mexican Restaurant

● 10 cards live
Taps
184
▲ 31 vs Aug
New reviews
11
▲ 7 vs Aug
Rating
4.5
▲ 0.2
Profile views
1.8k
▲ 22%
Taps by hour × day
MonTueWedThuFriSatSun 11–2 2–5 5–7 7–9 9–11
Taps by card
Register
61
Bar
38
Takeout
29
Table 2
20
Table 4
16
Table 1
11
Table 3
6
Table 6
3
Reviews
5★
9
4★
2
3★
0
2★
0
1★
0
11 of 11 replied within 48h
"Great tacos, waited a while for the check on a Friday."— Maria K. · 4★
Actions
  • 14 photos added to Google profile
  • Sunday hours fixed — was showing closed
  • Bar card replaced — 0 taps for 9 days
  • Website clicks flat — the mobile menu link on your site is broken
Sample report, not a real customer. Taps come from your cards. Reviews, rating, profile views and website clicks come from your Google Business Profile. Actions are what we did and what we're doing next.
Where every number comes from

Three lists, and
we keep to them

From your cards

What we measure directly

First-party. Every tap is logged by the card that produced it.
  • Total taps this month, against last month
  • Taps per card — by table, counter, station or window
  • Best and worst performing spot in the room
  • Busiest days and hours for tapping
  • Dead cards: anything with no taps for 30 days
  • Cards replaced or re-programmed
From your Google profile

What Google gives us

Read from your own Business Profile, with your access. Nothing scraped.
  • New reviews this month and running total
  • Average rating and the change since last month
  • Star breakdown — how many 5s, 4s, 3s, 2s, 1s
  • Reviews still waiting on a reply
  • Your average time to reply
  • Profile views, searches, calls and direction taps
What we will not report

The lines we don't cross

Google does not tell anyone which review came from which tap. We won't pretend otherwise.
  • "This review came from Table 7"
  • A score for an individual member of staff
  • Reviewer names matched to a card
  • Anything we guessed and dressed up as data

One honest grey area, stated up front

We can line up tap times against review times and show you which shift and which part of the room are producing reviews. That is a useful management signal and we will put it in the report. It is a pattern across a month, not proof about one customer or one person — and we label it that way every time.

Everything in the monthly report →
Replies

We answer your reviews.
Every one of them.

80% of people say they're more likely to use a business that replies to all its reviews. 42% say they're put off by one that never does. Most owners mean to and then don't — so we do it for you, in your voice, and you approve before anything is posted.

Monday, 9:14pm — 2 stars
DDana R.★★☆☆☆

Waited 40 minutes for food on a Tuesday. Nobody checked on us once. The food was fine when it finally came.

Left alone, this sits at the top of your profile for months.
Tuesday, 8:02am — drafted, sent to you
TTYour replydraft

Dana, forty minutes is far too long and you shouldn't have had to sit there wondering. Tuesday is a thin staffing night for us and that's on us, not on you. The food being fine isn't much comfort after that wait. If you'll give us another go, ask for Marco and he'll look after your table himself.

Specific, no template, no argument, no discount bribe. You approve it, we post it.
WITHIN 48 HOURS

Every review, not just the bad ones

Five-star reviews get a real reply too. A profile where only complaints get answered reads worse than one nobody answers.

IN YOUR VOICE

We learn how you talk

We draft a few, you correct our tone once, and after that it sounds like you. No copy-paste "Thank you for your feedback!" on forty reviews.

YOU APPROVE

Nothing posts without you

Drafts land in one email. Approve, edit or bin. If a review needs a phone call instead of a reply, we'll say so.

More on the reply service →
Watch

See an actual install

From programming the card to the first tap on a live counter.

Video slot

The install, start to finish

16:9 · roughly 60–90 seconds · drop your clip here

Reel slot

Tap, in close-up

9:16 vertical · 10–15 seconds · for social and the hero

Pricing

Two ways to buy.

One card you set up yourself, or the whole room done for you and measured.

Buy a card
$30one-time, shipped

For one counter, one booth, one truck. Send your business name — the card arrives already pointing at your Google review page.

  • Pre-programmed to your Google profile
  • Tap and printed QR, works on every phone
  • Tested on iPhone and Android before it ships
  • No app, no account, no subscription
Buy a card
Ships in ? days — tell me the real number.
On-site store setup
$???one-time · then $??/mo

For restaurants and shops. We drive out, set the room up table to table, put your Google Business Profile in order, and keep both running.

In the room, once
  • On-site visitWe walk the room with the people who work it and pick the spots together.
  • Table to tableA card at every table, counter and station — each one its own ID.
  • Connected to a databaseEvery tap logged against the card that made it, from day one.
  • Your team gets the lineOne sentence that turns a happy customer into a tap. We test it with them.
Google Business Profile, put right
  • Claimed and verifiedTaken through Google’s verification. If someone else holds it, we get it back.
  • Categories done properlyOne primary, the right secondaries. The single biggest lever, and the one most owners get wrong.
  • Hours, services and attributesRegular and holiday hours, your service list, and the attributes that show as badges in search.
  • Photos uploaded in a batchExterior, interior, team, food or product — named and sized properly, not five blurry phone shots.
  • Description, products and Q&AWritten for people, not stuffed with keywords. The obvious questions answered before anyone asks.
  • Duplicates clearedOld and duplicate listings found, merged or removed, so they stop splitting your reviews.
Every month
  • Every review answeredWithin 48 hours, in your voice. You approve before anything posts.
  • Profile kept freshA new Google Post each month, photos topped up, hours checked before every holiday.
  • A one-page reportTaps by location, new reviews, star breakdown, rating change, what to move next.
  • Cards kept workingDead card flagged, lost or damaged ones replaced free for 12 months.
Coming
  • Live dashboardIn buildCheck taps by card whenever you want, not just at month end.
Get a quote
Prices not set yet — the yellow marks are deliberate.
Full pricing page →   Read the FAQ →
Service area

We drive to you

On-site installs across the Dayton metro. Beyond it we ship programmed and tested.

DaytonKetteringBeavercreekCenterville Huber HeightsMiamisburgSpringboroMoraine

Send your Google link

We'll check it points where it should, quote the cards, and book a time. No card details, no subscription.

Buy a card — $30 Full store setup